Intercultural Business and Professional Communication

Question: Discuss about the Intercultural Business and Professional Communication. Answer: Introduction: The current report will undertake to analyse the effectiveness of the oral business communications and the context of its relation with the Berlos communications Model. Oral communication can be defined as the procedure of communicating the information or facts by the word of mouth. In others words oral communication is understood as the procedure of verbally transferring the information and ideas from one person to another person. It can be both either formal or informal as well (Chaney Martin, 2013). Successful or efficient oral communication necessitates few kinds of values to subsist during the communication in order to conquer the imperfections and abolish the causes for the breakdown of the oral communications. Berlos model of communication is considered as the most suitable model as with oral communication whereas other communication such as feedback and two-way communication is generally regarded as ineffective. Another reason that is effective in the making the communicatio n model more effective is the encoding and decoding which happens before the sender sends the massage and before receives the messages respectively. Intonation can be regarded as the pitch, extent and intensity. It forms an significant feature of the Berlos model in understanding the meaning of the message conveyed by verbally speaking. Studies have claimed intonation to be specific emotions as people can understand the emotions of others through their intonations (DiSanza Legge, 2016). As stated in the Berlos model communications skills forms an effective factor affecting the process of communication. If the sender has the good communication skills, the message will be communicated in better way. Simultaneously, if the receiver is unable to grasp the message then the process of communication will not be effective. Communications skills include the skills necessary to speak and listen as well since the attitude of the sender and the receiver creates an effect of the message. Pronunciation: Pronunciation on the other hand represents speaking of word, especially in the way that is generally acknowledged or understood. Persons from diverse nations may possess different pronunciation and can lead to several confusions for interpretation. Under the Berlos model pronunciation forms one of the significant aspects for a successful communication as any kind of mispronunciation can lead to unconstructive picture of the speaker (Brown, 2014). Choice of words is naturally considered as more eloquent than others and an individual must effectively practice what they intend to speak (Bandhiya Joshi, 2016). Words generally possess different kinds of meanings to different kinds of people under varied situations under the oral communication. Speakers must make the use of ordinary, easy and recognizable words so that the receiver can act in response to the communication exclusive of facing any kind of problems. Semantic refers to the theory of linguistic expressions apart from taking into the considerations the consequence of practical factors. Under the Berlos model, pragmatic is considered as the use of language in real life circumstances. According to Jackson, (2016) pragmatics are different from the semantics as it is directly linked with meaning in the context and secondly the intentions of the listeners and speakers must be illustrated. Pragmatic takes into the considerations the factual connotation of words along with the sense intended by the presenter and understood by the listener. In addition to this, channel of communication is an important aspect of sending the message. Under the mass communication or other kinds of communication, technical machines can be used as the suitable channel. However, in general, sense of humans acts the channel of communication flow and it affects the effectiveness of the channel (Grunig, 2013). An important consideration that is missing from the Ber los model is the concept of feedback, which has not been considered in this model. Languages used are constrained by the procedure through which they are constructed. It is noteworthy to denote that a linguistic rule, which governs the permissible use, defines the set of principles that is specifically used to determine the relations between the sequence of sounds and the sequence of meaning (Chaney Martin, 2013). Another level of analysis states that the act of speaking is regarded as the actions designed to accomplish the specific purposes through verbal means. Being a good listener: Listening may sound contradictory but listening forms the important part of being an effective communication. However, Berlos model faces criticism as it does not involves two way communication and it is regarded as linear model of communication. An important element to consider in this context is that both the people must be similar according to the factors mentioned in the oral communications. Berlos model holds the opinion that thinking pattern and all the other factors must be synchronised in context of the sender to make the process of communication of effective (Kaul, 2014). The model states that the receiver must possess the skill of good listening and other factors must be similar to that of the sender. Noise: There are certain issues pertaining to noise in the process of oral communication. Noise can generally be in the form of external and internal factors. Noise as the barrier may originate from the sources of receiver or from the channels used at the time of sending the message outside the source and control of receiver (Petersons Khalimzoda, 2016). Berlos model faces the criticism of not considering noise as important barrier to communication process. Conclusion: Successful and effective communication in any business organisations, individuals, groups commences from correct implementation of the communication process. It is worth mentioning that effective communication leads to better understanding. Berlos model helps in understanding that sharing common meaning between the sender and the receiver helps in conveying the message to the receiver. Communication is regarded as one of the important process and for effective communication, it is imperative to understand how several elements functions. The model helps in describing the factors affecting the individual elements of communications along with the issues prevailing in it in order to make the process more efficient. The model has successfully highlighted the encoding and decoding which takes place before the senders send the message and the receivers receive the message respectively. Reference list: Bandhiya, D. B., Joshi, A. (2016). Encompassing the Scope of Western Models of Communication.PARIPEX-Indian Journal of Research,4(9). Brown, J. M. (2014). How Can Cultural Differences Affect Business Communication?.Small Business. Cardon, P. (2015).Business communication: Developing leaders for a networked world. McGraw-Hill Higher Education. Chaney, L., Martin, J. (2013).Intercultural business communication. Pearson Higher Ed. DiSanza, J. R., Legge, N. J. (2016).Business and professional communication: Plans, processes, and performance. Pearson. Grunig, J.E., 2013.Excellence in public relations and communication management. 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